Terms & Conditions




GENERAL TERMS


This website is owned and operated by Sofja Melikova. All products are produced by Sofja Melikova.

The conditions apply to the legal relationships that arise between the Customer (henceforth referred to as the Customer) and Sofja Melikova (henceforth referred to as the Seller) as the owner of the shopping environment located on www.sofiamelik.com (henceforth referred to as the Online Store) when Products are bought from the Online Store.

In addition to these conditions, the legal relationships that come in effect when Products are bought from the Online Store are also regulated by the legislation of the Republic of Estonia.

Upon making a purchase, the Customer accepts the Terms and Conditions of the Online Store and is obligated to follow them.

PRODUCTS


All available Products displayed in the Online Store can be purchased by making a request by email auconrest.com or through A-Galerii website agalerii.ee

Displayed Product photos are illustrative and may differ from the actual Product since each piece is handmaded and made to order.

When the Customer has paid for the Product, the Online Store will send a confirmation to the Customer’s email address.

The contract of sale between the Seller and Customer enters into force after the purchase price is transferred to the Seller’s bank account.


PRICES


The valid price is the current price at the moment when an order is placed with the webstore. The prices of articles are quoted included of VAT and are displayed on the site in euros (€), unless stated otherwise.

The prices quoted in the webstore are excluded of postage and administration costs.

The Seller’s prices can be changed at any time. For any orders, the price charged will be the one indicated at the time of the purchase, subject to availability at this date.


PAYMENT


The Customer can pay for the Order safely through the webpage, what is working on Stripe account to take credit card payments. The custumer also may pay through PayPal or by making a bank transfer after asking the requisites by the email address auconresta@gmail.com

The Seller does not have any access to the Customers bank or credit card information.

SHIPPING


All items available for purchase on the Online Store are made to order. The Seller dispatches all orders as soon as possible but not later than 15 business days.

The Customer is obligated to provide the necessary and correct information to complete the order. The Seller takes no responsibility for not being able to execute the order or any consequences that arise due to incorrect information given by the Customer during the placement of the order.

If any details provided by the user are incorrect, resulting in a lost or delayed order,  the Seller  is not liable for any losses incurred by the user. If any details provided by the user are incorrect, resulting in an order that is returned to the Seller  after having been dispatched, the user is liable to pay any further shipping costs incurred.

Shipping in Estonia is through SmartPost to the Customers closest parcel terminal or the Customer can pick up the Order from the Sellers workshop place by appointment.

International shipping is through Omniva postal services or DPD. Courier shipping is possible when requested.

Flat rate of shipping in Estonia is 5€, in European Union is 10€ and Internationally is 15€.

The customer is responsible for assuring that the product can be lawfully imported to the destination country. Please note that your order is not inclusive any taxes, duties or charges that may be applied when your package reaches your country. Please make yourself aware of any charges that may apply before purchasing your jewels. Special or express shipping methods can be applied, contact auconresrt@gmail.com for inquiries.

Please note! Due to the Covid-19 global situation note that shipping might be disrupted.

PRIVACY


In the event of placing a webshop order we need your name, e-mail address, shipping and billing address, phone number and payment details so we can process your order and to keep you up to date on the order status. The Seller  collects and uses your personal information to operate its website(s) and deliver the services you have requested. The Seller will not sell, trade or rent users personal identification information to a third party and will only share this information with third parties when it involves your order procedure. The Customer's information will not be stored longer than 30 days after the purchase is completed.

INTELLECTUAL PROPERTY


All the content available on the Online Store, including, but not limited to, text, graphics, logos and images (henceforth referred to as the Content) is the property of the Online Store and is protected by Estonian and international copyright laws. It is not allowed to use, reproduce, duplicate, copy, sell, modify, or otherwise exploit the Content in full or in part, for any purpose without linking the original source.